Legal

Privacy Policy

Last updated: July 14, 2026

This Privacy Policy explains how HALE FORMULA LTD ("HALE", "we", "us", or "our") collects, uses, and protects your personal information when you visit our website at haleformula.com ("Site") or purchase our products and services.

1. Information We Collect

We may collect personal information you provide directly, such as your name, email address, shipping address, billing details, phone number, and payment information when you place an order, join our waitlist, or contact us.

We also collect certain information automatically when you visit the Site, including your IP address, browser type, device information, pages viewed, and referring URLs, using cookies and similar technologies.

2. How We Use Your Information

We use your information to process and fulfil orders, manage subscriptions, communicate with you, improve the Site and our products, comply with legal obligations, and send marketing communications where you have consented to receive them.

3. Cookies & Analytics

The Site uses cookies and similar tracking technologies to enhance your experience, analyse traffic, and understand how visitors use the Site. You can manage cookie preferences through your browser settings. We may use analytics and advertising services that place their own cookies or pixels.

4. Sharing Your Information

We do not sell your personal information. We share information only with trusted service providers who help us operate the Site, process payments, fulfil orders, and send communications, and only where required by law or to protect our rights.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including maintaining records of transactions, resolving disputes, and complying with legal obligations.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us at hello@haleformula.com.

7. Security

We implement reasonable technical and organisational measures to protect your personal information. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States and the United Kingdom, where our service providers operate.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the "Last updated" date.

10. Contact Us

HALE FORMULA LTD
Office 12115, 182-184 High Street North
London, United Kingdom, E6 2JA
Email: hello@haleformula.com

If you have any questions about this Privacy Policy, please contact us at hello@haleformula.com.